1. HOW TO ORDER
Online: At HAIRPORT.com we provide a virtual shopping cart for your convenience. When you enter the order pages you are automatically assigned to a "shopping cart" where you can place items for your purchase. Please feel free to browse and add items to your cart. You can change your order (add or remove) at any time with the modify "shopping cart page".
a. Once you found an item that you would like to buy, simply press the order button in form of a shopping cart and "add it to your cart". b. You will then see your chosen item in the shopping cart list. There you can change the quantity or add the option.
c. When you are finished shopping, just click on "Check Out" sign to process your order.
d. If you choose on line, you will be able to complete your order using our secure online order form. If you choose off line a printable order form will be generated. which you will then have to fax or mail to us.
By Fax: You can fax your order at any time to ++49-8031-15545.
Customers from Germany just dial 08031-15545.
By Mail: If you choose to order by mail and add a check, there will be a three week delay on those orders to allow check to clear. Just address to: HAIRPORT.COM "INTERNETCOIFFEUR" Gießereistrasse 10 83022 Rosenheim Germany
By E-Mail: You may e-mail your order to us at "firstname.lastname@example.org"
2. INTERNATIONAL SHIPPING
The shipping rate of your order depends on a combination of weight and destination. The shipping rate will be shown to you before you mail the order to us. This rate includes shipping, handling and insurance. Delivery usually takes 7-10 days. Your local customs officials may assess duties and taxes which can cause delays. Please check with your local authorities as we are not responsible for these duties, taxes and delays. Hairport.com reserves the right to charge the customer for duty in the event of non-payment.
Hairport.com is located on a Secure Commerce Server. The entire contents are encrypted using SSL. When you place an order it is completely safe.
4. RETURN POLICY
We will generally exchange or credit any purchase that does not fit your needs. Simply return the unused article within two weeks along with the return authorization number (RAN) which you can obtain by calling 0049-8031-34574 Tuesdays through Fridays from 9 am to 3 pm ECT or by e-mailing us and we will promptly meet your request. There is only one exception. For hygienic reasons, we cannot accept the return of unsealed cosmetic products. Returns will not be accepted without a RAN# ! Shipping costs will be charged to the customer on any unclaimed or refused packages.
The sale or distribution of goods provided through Hairport.com and this web site is in no way endorsed nor is it affiliated with any of the manufacturers listed below whose products are sold through this website. All trademarks of the manufacturer of goods used in this website including Redken®, Phytologie®, La Ligne de St. Barth®, Mason Pearson® are registered trademarks of their original owner who reserve all of their rights and ownership. The use or mention anywhere on this site of any trade name, product name, or trademark is in no way intended to suggest or infer that the trademark owner is at all affiliated with, sanctions, or endorses this site. Hairport.com warrants that all merchandise sold through this website is authentic and comes with a 100 % guarantee if you are not fully satisfied with our purchase (see return policy).
6. PURCHASER UNDERSTANDING
As a purchaser of goods through the HAIRPORT.com web store, I am of legal age and have the capacity to enter into a purchase agreement. I understand and am aware that the execution of a purchase transaction occurs in its entirety in Rosenheim, Germany. I understand and agree that any goods purchased from Hairport.com shall be used solely for my own personal use or that of my friends or family and not for the purpose of commercial resale to third parties. I recognize that HAIRPORT.com neither encourages nor condones the commercial resale of any goods purchased from this website. I further consent that any dispute arising out, or is in any way related to the present transaction through HAIRPORT.com, shall be governed by the laws and subject to the venue of Germany.